Meet the team
Elaine has been with the agency for nearly 30 years and brings again, with that time spent, a wealth of knowledge and experience. Elaine prides herself in ensuring that the right information is provided on time to the correct people – with a smile.
Administrator / Interpreter
Angela has been with us nearly 18 months and is fluent in English and Polish, to meet the needs of our customers and their tenants.
The largest professional estate agency organisation in the UK. Representing nearly 10,000 members, the NAEA is committed to raising professional standards across all aspects of the property market for the benefit of member agents and ultimately the home moving public.
The Association of Residential Lettings Agents (ARLA) is a professional membership and regulatory body for letting agents and letting agencies in the UK. ARLA recognised the requirements of the residential lettings market were so detailed and specific that a separate organisation was required to promote standards in this important sector of the property industry.
The Code promises access for complainants to a free dispute resolution via the Ombudsman for Estate Agents scheme. SURVEYS to test consumer satisfaction and code compliance levels. A disciplinary council to deal with members who do not deliver the standards required by the code. Best practice in giving property valuations.
An independent and free Alternative Dispute Resolution (ADR) service will aim to resolve any disputes quickly and without the need for court action. Landlords, agents and tenants could also earn interest on any proportion of the deposit they are entitled to retain at the end of a tenancy.